The Virtual Agent is a quick and easy way to find answers to many of our most popular questions.Use the Back button to step backward through your interaction, or click Restart to start over. Your feedback is important to us and helps us make our solutions more effective for our customers.They offer the smarter services, multi-vector protection and superior resources you need to take control of your business and grow. It’s easy to use and easy to understand and the quality was amazing! I would save so much money and my computer and devices would all be covered and protected. The price and quality was my main concern and they blew me through the roof! It's kept me protected in all of my devices and it gives me peace of mind knowing that I won't get a virus or get hacked. Then the next day a pop-up appears right across my coding editor that I need to set-up Webroot, new access code requirement I think. I call Webroot and the tech remotely hooked-up and said I needed maintenance on my computer and it would cost 0, that's funny, this is the only problem I have. When I refused and said it's a Webroot malfunction, he offered to fix it for 0. I am a truthful person, I have had one virus get through in four or five years. But now they are using people from India who speak English poorly, talking on a defective popping mic, was too much. Webroot gets an F for failure on customer support issues. Hello Pete, There is a phone number on our website, it's listed here: https://

trouble updating webroots spysweeper-10

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Webroot is an award-winning cybersecurity company with over ten years of experience in threat intelligence services.

Webroot’s cloud-based program stops millions of threats in real time to help protect your business, and customers. When my renewal comes up, it won't be with Webroot.

It’s very important for anti-virus programs to stay updated and sometimes it does not a hundred percent clear that this has been updated.

Hi Kevin, Happy to hear that you're happy with Webroot's performance, and as for the pop-ups from the program, we highly value your feedback and I will direct this to the people that need to hear it.

It has to dig deep into your system to protect it, making Registry changes, setting up services and more, and occasionally you'll find the uninstall option doesn't do a sufficiently thorough job.

If you're trying to run some other security tool, then, and it's complaining that you've a Webroot package installed - even though you thought you'd removed it some time ago - then you need to download the Webroot Removal Tool.

I chose this application because it seemed very streamline and did not impact the operating system.